Your personal information matters to us. This page explains exactly what data we collect, why we collect it, and how we keep it safe — so you can play with full confidence on our platform.
We keep things straightforward. Here is a clear breakdown of every data category we handle, why we need it, and how it protects both you and the platform.
When you create an account on 789 casino, we collect the personal details you provide during registration — including your full name, date of birth, email address, and mobile number. We also collect your preferred payment method details, such as your GCash number or bank account information, solely for the purpose of processing deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve your experience. If you contact our support team, we retain records of those conversations to ensure consistent and accurate assistance. We do not collect any information beyond what is necessary to operate your account and comply with applicable regulations in the Philippines.
The primary purpose of collecting your data is to operate and maintain your 789 casino account, process your financial transactions, and deliver the gaming and sports betting services you signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to inform you about relevant promotions available on the Promotion page. Your technical and behavioural data helps us detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that all Filipino players enjoy a fair and secure environment. We may also use aggregated, anonymised data to analyse platform performance and improve our mobile-first experience for users across the Philippines. We will never use your personal information for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.
789 casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. If our business is ever restructured or acquired, your data may be transferred as part of that transaction, but only under the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable financial and gaming regulations in the Philippines. Once your data is no longer needed, we securely delete or anonymise it in accordance with our internal data lifecycle procedures. All data transmitted between your device and our servers is protected using industry-standard SSL/TLS encryption, ensuring that your information cannot be intercepted in transit. Our internal systems are protected by access controls, firewalls, and regular security audits to guard against unauthorised access, loss, or alteration of your data. While no system can guarantee absolute security, we continuously invest in our infrastructure to maintain the highest practical level of protection for every Filipino player on the platform.
As a registered player on 789 casino, you have the right to access the personal data we hold about you at any time by contacting our support team. You may also request corrections to any inaccurate information, ask us to restrict how we process your data in certain circumstances, or request the deletion of your account and associated personal data, subject to any legal retention obligations we must fulfil. If you have opted in to receive promotional communications, you can withdraw that consent at any time through your account settings or by contacting support directly. We will respond to all data-related requests within a reasonable timeframe and will never penalise you for exercising your privacy rights. For any questions about your data, our FAQ page is a good starting point, and our support team is available around the clock to assist you further.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations in the Philippines. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or via email. We encourage you to review this page periodically so you are always informed about how we handle your personal information. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. If you disagree with any update, you have the right to close your account and request deletion of your data before the changes take effect.
Your personal information is never sold or rented to third parties for any commercial purpose. What you share with us stays with us.
Every connection between your device and our servers is secured with SSL/TLS encryption, keeping your data safe from interception at all times.
Access, correct, or delete your data at any time. We honour every privacy request from Filipino players promptly and without hassle.
Now that you know how 789 casino handles your data, you can enjoy every bet and game with complete peace of mind. Join thousands of Filipino players who trust our platform every day.